女子淘宝网购999足金戒褪色 证伪后获仅退款

搜狐千里眼消息,近日,福建福州。郑女士在淘宝的禧福阁黄金花3000多元买了一对黄金戒指,商家提供了戒指的鉴定证书,显示为999足金重约3克多。

可没多久,郑女士发现戒指褪色了,她将对戒送到机构检验,鉴定结果为14k,纯度约为585,且重量只有两克多。

市场监管部门表示,商家提供的所谓的检测中心以及鉴定证书,均无法查询到相关记录。郑女士说,她多次联系商家维权未得到回应。

淘宝客服回复:已为郑女士进行仅退款处理,至于是否对商家采取进一步措施,还需要和公司法务人员确认。

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